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  • What breeds of cats do you specialize in breeding?
    We specialize in breeding Siberian cats, known for their hypoallergenic qualities, friendly temperament, and beautiful appearance.
  • How do you maintain the quality of your breeding program and the health of your cats?
    Our breeding program is built on meticulous selection, genetic testing, and regular veterinary care, all geared toward the welfare of our cats and kittens. In addition, we provide our cats with high-quality pet food, meat (fish, poultry, and beef), and vitamin supplements (DHA, B, Taurine, Lysine, probiotics, and multi-vitamins). To ensure we meet breed standards, we showcase our cats at TICA cat shows for confirmation and selectively choose breeding parents from international championship bloodlines abroad.
  • Where are you located?
    We are located in Apex, NC a wonderful suburb of Raleigh, NC
  • How do you handle shipping and delivery of kittens to out-of-town customers?
    We can connect you to reliable courier services that specialize in the safe hand-delivery of kittens to your nearest airport. Alternatively, if you prefer to use a courier of your choice, we are open to accommodating your preference. In this case, we will conduct an interview to ensure the safety and well-being of the kitten during transit.
  • Do you have kittens available?
    Yes, we have kittens available but they are selected based on your place on the waitlist when the kittens are 8 weeks old.
  • Why do you maintain a waitlist?
    We maintain a waitlist to offer families the opportunity to carefully choose the perfect kitten for their household, without feeling pressured to make a quick decision. During the first few months of their lives, kittens' colors can change significantly. As a result, we don't permit kitten selection until they reach a minimum age of 8 weeks. This waiting period ensures that our customers are content with their choices.
  • How can I adopt or reserve a kitten?
    To reserve a kitten, please visit our "Adoption" page and request to be added to the waitlist. We recommend reaching out early, as our kittens tend to find loving homes quickly.
  • What is the process for reserving and adopting a kitten from Winterfell Cats?
    Our adoption process begins with a short phone or email interview. Once you've placed a deposit to join our waitlist, we'll get in touch when it's your turn. At that point, you can select your desired kitten after it reaches 8 weeks of age, secure your choice with a reservation deposit, complete the adoption contract, and, finally, schedule a convenient time to bring your new feline family member home.
  • What is the adoption fee for your kittens, and what does it include?
    The adoption fee varies depending on the kitten and its specific qualities. The fee covers deworming, vaccinations, and vet check. Please contact us for detailed pricing information.
  • Can I choose the gender and color of my kitten, or is it random?
    While we cannot guarantee specific genders or colors at birth, you are free to choose your kitten based on your preferences at the time of selection.
  • What kind of environment and socialization do your kittens receive before adoption?
    Our kittens are raised in a loving home environment, and they receive early socialization with people and other animals. This helps them adapt well to their new families and surroundings. Additionally, none of our cats or kittens are caged.
  • Are your kittens vaccinated and vet-checked before adoption?
    Yes, all of our kittens receive thorough veterinary care, including vaccinations and health check-ups, to ensure they are in optimal health when they go to their new homes.
  • How can I make a payment for my reserved kitten?
    We accept Venmo payments. Payment instructions are provided when you reserve your kitten.
  • How can we make the final payment for the kitten?
    Final payments can be made in cash when you pick up your kitten. However, for kittens being delivered by a courier, alternative payment arrangements will be coordinated.
  • What should I bring when picking up my kitten?
    You will need to bring your final payment and a cat carrier. Please note that we do not release kittens without a suitable cat carrier for their safe transport.
  • How can I contact you if I have additional questions or need assistance?
    Please don't hesitate to contact us either through email or by visiting our contact page. We're dedicated to helping you with any questions or concerns you may have. Please note that email responses are primarily addressed on weekends.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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